Waiting time is the time interval from the scheduled time of the pickup to the time the passenger enters the vehicle, for flat rate trips. City Cruise offers a complimentary waiting period, after which the waiting time is converted into a waiting time fee. This ensures that the chauffeur is not engaged in an ambivalent form of waiting while the passenger is on their way to the vehicle.

Every City Cruise chauffeur is required to go through a selection and training process. This includes a Full Background check and drug testing, as well as Classroom and on-the-road training for over 60 hours and maintaining our standards through annual recertification. Moreover, our vehicles come equipped with GPS and real-time tracking devices. Service partners in our network undergo background checks to ensure safety, insurance compliance, and adherence to vehicle standards. 

This is the charge that one pays for the vehicle that picks up the passenger, goes to the designated pickup point, and then drops off the passenger. Charges vary depending on the type of vehicle and the distance traveled.

Tolls and parking fees are charged at actual cost and included on your invoice. We believe there are no hidden fees.