NYC Executive Chauffeur

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Drive Luxury, Comfort & Style In NYC

Discover the best car rental experience in New York City. From luxury sedans to SUVs, we provide reliable, affordable, and hassle-free rentals to match your lifestyle. Whether it’s a business trip, airport transfer, or a night out in Manhattan, our fleet is ready to take you anywhere with comfort and style. Book your NYC ride today!

Privacy Policy

Privacy Policy

Effective Date: October 20, 2025

NYC Executive Chauffeur (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website, use our mobile applications, or book transportation services through our platform.

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We collect information to process bookings, improve service quality, and comply with legal obligations. This includes:

a. Personal and Contact Information

  • Full name, email address, phone number, and billing address
  • Pickup and drop-off locations
  • Flight details (for airport transfers)
  • Company name (for corporate accounts)

b. Payment Information

  • Credit card or payment method details (processed securely via PCI-compliant partners)
  • Corporate billing credentials where applicable

c. Ride and Usage Information

  • Reservation history, vehicle preference, trip details, and communication logs
  • GPS or location data (when using our mobile app, with your consent)
  • Device type, browser, and IP address for security and analytics

d. Communication Data

  • Emails, calls, and messages with our support team
  • Feedback or reviews provided through our platform

2. How We Use Your Information

We use the information we collect for:

  • Booking, confirming, and managing transportation reservations
  • Processing payments and issuing receipts
  • Communicating trip updates, driver status, or account notifications
  • Providing customer support and dispute resolution
  • Enhancing platform performance and user experience
  • Sending promotional offers (only if you have opted in)
  • Meeting legal, tax, and regulatory requirements

3. Data Sharing and Disclosure

We only share your data when necessary to provide service or comply with law:

  • Affiliate Chauffeurs and Partners: Limited trip and passenger details required for fulfillment
  • Payment Processors: For secure transaction authorization
  • Corporate Accounts: With authorized administrators for billing and reporting
  • Legal Authorities: If required by law, subpoena, or to protect our rights and property
  • Service Providers: For technology, hosting, or analytics under strict confidentiality agreements

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Retention

We retain booking and transaction records for up to seven (7) years for operational, legal, and accounting purposes.
Personal data not required for ongoing service is securely deleted or anonymized after that period.

5. Cookies and Tracking Technologies

Our website and apps may use cookies, pixels, and similar technologies to:

  • Maintain login sessions and booking preferences
  • Analyze site traffic and usage patterns
  • Improve website functionality and marketing effectiveness

You can adjust your browser settings to refuse cookies; however, this may limit functionality.

6. Data Security

We use industry-standard security measures to protect your data, including:

  • SSL/TLS encryption for data transmission
  • PCI-compliant payment processing
  • Restricted access to personal data based on role and need
  • Regular security monitoring and audits

Despite these measures, no system is completely secure. By using our platform, you acknowledge that you provide information at your own risk.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access and obtain a copy of your personal data
  • Request correction or deletion of inaccurate information
  • Withdraw consent for marketing communications
  • Request restriction or portability of your data

To exercise these rights, please email privacy@nycexecutivechauffeur.com. We may verify your identity before processing your request.

8. SMS, Email, and Push Notifications

By providing your contact information, you consent to receive:

  • Booking confirmations and trip updates
  • Receipts and service alerts
  • Optional marketing messages (if subscribed)

You may opt out of marketing emails by clicking “Unsubscribe” or reply “STOP” to SMS messages. Standard carrier rates apply.

9. Children’s Privacy

Our services are not directed toward children under 16. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us for immediate deletion.

10. International Data Transfers

As we operate primarily within the United States, your information may be processed on servers located in the U.S. By using our services, you consent to such transfers, subject to applicable data protection laws.

11. Updates to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on our website with the updated “Effective Date.” Continued use of our services constitutes acceptance of any changes.

12. Contact Us

For privacy-related questions or requests, please contact:

NYC Executive Chauffeur
📧 privacy@nycexecutivechauffeur.com